Frequently asked questions
What is the return policy?
Return & Refund Policy
We want you to be happy with your GAME DAY™ Hobby Kit. Because our products include factory-sealed trading card products and collectible supplies, certain conditions apply to returns.
Returns
Eligible returns may be requested within 14 days of delivery.
To be eligible for a return, the complete GAME DAY™ Hobby Kit must be:
- Unopened and unused
- In its original packaging
- In the same condition in which it was received
- Returned with all original components included
- Still sealed with any original GAME DAY™ packaging or tamper seal intact
Before sending a return, please contact us through our Contact Us page. Returns sent without prior authorization may not be accepted.
Opened Products
For the integrity of our products, opened Hobby Kits, opened blaster boxes, and opened trading card products are final sale and cannot be returned or exchanged.
Once the GAME DAY™ Hobby Kit or included factory-sealed blaster box has been opened, we cannot accept a return based on the cards received, product selection, perceived value, or personal preference.
Blaster Box Selection
The blaster box included in each GAME DAY™ Hobby Kit is selected from our available inventory within the sport ordered.
Brands, products, and release years will vary. Specific blaster boxes cannot be requested or guaranteed.
Receiving a different brand, product, or release year than expected does not qualify the kit for a return, provided the blaster box received matches the sport ordered and meets the product description.
Damaged or Incorrect Orders
Please inspect your order when it arrives.
If your GAME DAY™ Hobby Kit arrives damaged, contains a damaged product, is missing an item, or you receive the wrong sport, please contact us as soon as possible and include your order number and photos of the issue.
We will review the request and work with you to arrange an appropriate replacement, refund, or other resolution. Consumer protections can still apply where goods are defective or fail to meet what was promised, regardless of a retailer’s ordinary change-of-mind policy.
Return Shipping
For approved returns that are not the result of an error or damaged product, the customer is responsible for return shipping costs.
Original shipping charges are non-refundable unless the return is the result of an error on our part or an eligible product issue.
Refunds
Once an eligible return has been received and inspected, we will notify you of the status of your refund.
Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.
Order Cancellations
If you need to cancel an order, please contact us as soon as possible.
If your order has not yet been processed or shipped, we will make every effort to cancel it and issue a refund. Once an order has been shipped, our regular return policy applies.
Questions?
If you have any questions about a return, refund, or your GAME DAY™ order, please contact us through our Contact Us page before sending anything back.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.
What is included in a GAME DAY™ Hobby Kit?
Every GAME DAY™ Hobby Kit includes:
- 1 factory-sealed, officially licensed sports card blaster box
- 100 penny sleeves
- 25 top loaders
- 1 premium GAME DAY™ Collector Case
- 1 magnetic card holder (35pt)
The blaster box will match the sport selected when ordering.
Which sports are available?
GAME DAY™ Hobby Kits are available in five sports:
- Power Play — Hockey
- Courtside — Basketball
- Endzone — Football
- Home Run — Baseball
- Top Corner — Soccer
Are the blaster boxes officially licensed?
Yes. Every GAME DAY™ Hobby Kit includes a factory-sealed, officially licensed blaster box from a recognized trading card manufacturer. We do not include unlicensed trading card products.
Can I choose which blaster box I receive?
No. The blaster box is selected from our available inventory for the sport you choose. Brands, products, and release years will vary, which means the contents of GAME DAY™ Hobby Kits may change over time.
Specific blaster boxes cannot be requested or guaranteed.
Will everyone receive the same blaster box?
Not necessarily. Blaster boxes are selected based on current inventory, so two Hobby Kits from the same sport may contain different products or release years.
Is the blaster box sealed?
Yes. The trading card blaster included in your Hobby Kit will arrive factory sealed.
Are specific cards, autographs, memorabilia cards, or other hits guaranteed?
No. GAME DAY™ does not alter, open, or repack the trading card products included in our Hobby Kits. Any cards, inserts, parallels, autographs, memorabilia cards, or other contents are determined entirely by the manufacturer of the sealed blaster box.
What is the GAME DAY™ Collector Case?
The premium GAME DAY™ Collector Case is designed to store approximately 100 standard sleeved trading cards. It features a durable synthetic exterior and soft interior to help keep your collection organized and protected.
Does the Collector Case hold top-loaded cards?
No. The Collector Case is designed primarily for standard cards in penny sleeves, not cards stored in rigid top loaders.
What size is the magnetic card holder?
Each Hobby Kit includes one 35pt magnetic card holder, which is suitable for most standard-thickness trading cards.
Some thicker cards, including certain memorabilia or premium inserts, may require a larger magnetic holder.
Why are penny sleeves and top loaders included?
Penny sleeves provide basic protection for your cards, while top loaders provide additional rigidity and protection for cards you want to keep especially secure.
For best results, place a card in a penny sleeve before inserting it into a top loader.