Refund policy


We want you to be satisfied with your Game Day purchase. Because we sell factory-sealed trading card products and collector supplies, certain conditions apply to returns.

Returns

Eligible returns may be requested within 14 days of delivery.

To be eligible for a return, the product must be:

  • Unopened and unused
  • In its original packaging
  • In the same condition in which it was received
  • Returned with all original components included
  • Still sealed with any original factory packaging or tamper seal intact

Before sending a return, please contact us through our Contact Us page, or email us at business@gamedaycards.store. Returns sent without prior authorization may not be accepted.

Opened Products

For the integrity of our products, opened trading card products are final sale and cannot be returned or exchanged.

Once opened, we cannot accept a return based on the cards received, product selection, perceived value, or personal preference.

Damaged or Incorrect Orders

Please inspect your order when it arrives.

If your purchase arrives damaged, contains a damaged product, is missing an item, or you receive the wrong item, please contact us as soon as possible and include your order number and photos of the issue.

We will review the request and work with you to arrange an appropriate replacement, refund, or other resolution. Consumer protections can still apply where goods are defective or fail to meet what was promised, regardless of a retailer’s ordinary change-of-mind policy.

Return Shipping

For approved returns that are not the result of an error or damaged product, the customer is responsible for return shipping costs.

Original shipping charges are non-refundable unless the return is the result of an error on our part or an eligible product issue.

Refunds

Once an eligible return has been received and inspected, we will notify you of the status of your refund.

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

If your order has not yet been processed or shipped, we will make every effort to cancel it and issue a refund. Once an order has been shipped, our regular return policy applies.

Questions?

If you have any questions about a return, refund, or your Game Day order, please contact us through our Contact Us page before sending anything back.